As a Professional program we agree to:

● Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

● Offer customers a price estimate for work to be performed.

● Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

● Make every effort to keep the customer informed about appointments and completion deadlines.

● Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

● Furnish or post copies of any warranties covering parts or service. Use quality  Auto Parts, guaranteed coast to coast.

● Provide and honor our manufacturer warranty.

● Exercise reasonable care for the customer's property while it is being serviced.

● Make every effort to fix the customer's vehicle right the "first time".

● Maintain a system for fair settlement of customer's complaints.

● Cooperate with established consumer complaint mediation activities.

● Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

REASON TO USE:

Integrity Auto Repair is a Tech-Net Professional shop and is What You've Always Wished Auto Repair Would Be:

REASON No. 1 - Rapid, accurate diagnosis and repair
We do it faster and better. Our staff of specially trained technicians supports our national computer database of more than 600,000 repair records.

REASON No. 2 - FREE Loaner Car
Free reliable loaner vehicle while your vehicle is in for service.

REASON No. 3 - FREE Shuttle Service
Use our shuttle to & from home or work while your car is being repaired or serviced.

REASON No. 4 - Nationwide parts guarantee

If a Ingrity Auto Repair part should fail during the manufacturer's warranty period, we will replace it.

REASON No. 5 - Commitment

We are fully committed to a service-oriented code of ethics and the employment of ASE-certified technicians.

Integrity Auto Repair is a full-service preventive maintenance and auto repair center in Eugene, Oregon, specializing in: Air Conditioning Service, Wheel Alignment, Tire Balance, Batteries, Belts & Hoses, Brake Repair, Computer Diagnostics, Cooling System trouble-shooting and repairs, Engine Repair, Exhaust Service, Fluid Change, Fuel Injection Service, Oil Change & Preventative Maintenance, Shocks, Struts and Suspension Service, Tires, Transmission overhaul, Tune-up, Towing, and General Car Care Services since 1979.